Responsible Gambling

At Skyroll Casino, we believe that gambling should always be an enjoyable form of entertainment. We are deeply committed to promoting responsible gaming practices and ensuring a safe and secure environment for all our players. Our policies and tools are designed to help you maintain control over your gambling activities and prevent potential harm. We understand that for a small number of individuals, gambling can cease to be fun and may lead to problems. This page outlines the measures we have in place to support responsible play and how you can access assistance if needed.

We operate under strict regulatory guidelines set by our licensing authority, which mandate comprehensive responsible gaming protocols. Our team is trained to recognise and respond to potential indicators of problem gambling, ensuring that player welfare remains a top priority. We continuously review and update our responsible gaming framework to reflect best practices and evolving industry standards.

It is important to be aware of the signs that gambling might be becoming a problem, either for yourself or someone you know. Problem gambling can manifest in various ways, often impacting personal finances, relationships, and mental well-being. Recognising these signs early can be crucial for seeking timely support.

• Spending more money or time on gambling than you can afford or intended.
• Chasing losses, trying to win back money you have lost.
• Feeling irritable, anxious, or distressed when not gambling, or when attempting to cut down.
• Neglecting responsibilities at work, school, or home due to gambling.
• Borrowing money or selling possessions to fund gambling.
• Hiding the extent of your gambling from family and friends.
• Gambling to escape from personal problems, stress, or boredom.
• Experiencing strained relationships due to gambling.

If you identify with several of these indicators, or if you are concerned about your gambling habits, we encourage you to consider the resources available to help.

Maintaining control over your gambling is key to keeping it an enjoyable activity. Here are some practical tips to help you gamble responsibly:

• Gamble for entertainment, not as a source of income. View gambling as a leisure activity, not a way to solve financial problems.
• Set strict limits on time and money. Decide beforehand how much time and money you are willing to spend and stick to it.
• Never chase losses. Accept that losing is part of gambling and do not try to win back what you have lost.
• Do not gamble when you are stressed, upset, or under the influence of alcohol or drugs. Emotional states can impair your judgment.
• Balance gambling with other activities. Ensure gambling does not become your sole form of entertainment.
• Take regular breaks. Step away from the screen and do something else.

Skyroll Casino provides various tools to assist you in managing your play effectively, which are detailed in the following sections.

Skyroll Casino offers you the ability to set personal limits on your account, empowering you to control your gambling expenditure. These tools are designed to help you manage your budget and prevent you from spending more than you can afford.

• Deposit Limits: You can set a maximum amount of money you can deposit into your account over a specific period (daily, weekly, or monthly). Once this limit is reached, you will not be able to deposit further until the period resets.
• Loss Limits: This allows you to define the maximum amount of money you are prepared to lose within a chosen timeframe (daily, weekly, or monthly). If your net losses reach this amount, you will be prevented from placing further wagers until the limit period concludes.
• Wager Limits: You can set a maximum total amount you wish to wager over a specific period (daily, weekly, or monthly). This helps control the overall volume of your betting activity.

These limits can be adjusted at any time through your account settings. Any request to decrease a limit will take effect immediately. Any request to increase or remove a limit will involve a cooling-off period before becoming active, typically 24 hours, to ensure you have time to reconsider your decision.

If you feel you need a short break from gambling, Skyroll Casino provides options for time-outs and cool-off periods. These temporary breaks allow you to step away from your account for a defined duration without needing to self-exclude entirely.

• Time-Out: You can choose to take a break from your account for a period ranging from 24 hours up to several weeks. During this time, you will not be able to log in, deposit, or play any games.
• Cool-Off Period: Similar to a time-out, a cool-off period allows for a temporary suspension of your account, typically for a few days up to a month.

These options are accessible via your account settings. Once a time-out or cool-off period is activated, it cannot be reversed until the chosen duration has elapsed. This ensures the break is effective in providing the intended respite.

For individuals who feel their gambling has become problematic and requires a more significant break, Skyroll Casino offers self-exclusion. This is a voluntary process that allows you to block access to your account for an extended period.

• Self-Exclusion Periods: You can choose to self-exclude for periods of 6 months, 1 year, 3 years, or 5 years. During this time, your account will be closed, and you will not be able to log in, deposit, or play any games.
• Account Closure: Upon self-exclusion, any remaining balance in your account will be returned to you in accordance with our terms and conditions.
• No Marketing: We will remove you from all marketing communications during your self-exclusion period.
• Irreversibility: Once activated, self-exclusion cannot be reversed until the chosen period has fully expired. We strongly advise you to consider the implications carefully before initiating self-exclusion.

To activate self-exclusion, please visit the responsible gaming section in your account or contact our customer support team. We also recommend considering self-exclusion from other gambling operators if you feel it is necessary.

Protecting minors is a fundamental aspect of our responsible gaming policy at Skyroll Casino. It is illegal for anyone under the age of 18 to open an account or gamble with us. We employ robust age verification procedures to prevent underage access to our services.

• Strict Age Verification: During the registration process, we require all players to confirm they are over 18. We conduct electronic age verification checks using reliable third-party databases. If we are unable to verify your age, your account will be suspended, and you will not be able to deposit or play until satisfactory proof of age is provided.
• Parental Controls: We encourage parents and guardians to utilise internet filtering software to prevent minors from accessing gambling websites. Several reputable software solutions are available that can block access to specific types of content.
• Account Monitoring: Our systems are designed to detect suspicious activity that may indicate underage gambling. Any account found to be operated by a minor will be immediately closed, and any winnings forfeited.

We urge parents and guardians to be vigilant and keep their login details confidential, ensuring that children do not have access to their gambling accounts.

To help you monitor your gambling activity and take regular breaks, Skyroll Casino provides reality checks and session reminders. These features are designed to keep you informed about the time you have spent playing and to prompt you to consider your ongoing activity.

• Reality Checks: You can set up periodic notifications that will pop up on your screen during your gaming session. These notifications will inform you of the duration of your current session and your net winnings or losses during that time. You will then have the option to continue playing or to log out.
• Session Reminders: Similar to reality checks, session reminders allow you to set a specific time interval after which you will receive a notification. This acts as a prompt to take a break or review your play.

These tools are customisable within your account settings, allowing you to choose the frequency that best suits your needs. They serve as gentle nudges to encourage conscious and controlled gambling behaviour.

If you are unsure whether your gambling habits are becoming problematic, taking a self-assessment can provide valuable insight. This simple questionnaire can help you reflect on your behaviour and determine if you might need to seek support. Please answer honestly.

• Do you spend more money or time on gambling than you originally intended?
• Do you feel the need to gamble with increasing amounts of money to achieve the desired excitement?
• Have you tried to control, cut back, or stop gambling, but been unsuccessful?
• Do you feel restless or irritable when attempting to cut down or stop gambling?
• Do you gamble to escape from problems or to relieve feelings of helplessness, guilt, anxiety, or depression?
• Have you lied to family members, therapists, or others to conceal the extent of your involvement with gambling?
• Have you jeopardised or lost a significant relationship, job, educational or career opportunity because of gambling?
• Have you relied on others to provide money to relieve a desperate financial situation caused by gambling?

If you answered "yes" to several of these questions, it may indicate that you are experiencing issues with problem gambling. We strongly advise you to consider using the responsible gaming tools available at Skyroll Casino and to seek professional assistance. Remember, help is available, and taking the first step is a sign of strength.

If gambling stops being fun, free and confidential help is available. These organisations are independent of this site and of any operator:

National support: United Kingdom

• GamCare, National Gambling Helpline · Helpline: 0808 8020 133
• GambleAware
• Gamblers Anonymous Great Britain · Helpline: 0330 094 0322
• Self-exclusion: GAMSTOP

International support (any country)

• Gambling Therapy (free global online support in 30+ languages)
• GamCare, National Gambling Helpline · Helpline: 0808 8020 133
• Gamblers Anonymous (international 12-step fellowship, find local meetings)